https://www.thedistillery.co.nz/work daily 1.0 2020-12-03 https://images.squarespace-cdn.com/content/v1/53264f8fe4b057c7f6c5d03e/1395643871474-9NYYS2MK1VA7U7X2LH59/image-asset.jpeg WORK Stage 3: Designing the future based on all of the input from Stage 1 & Stage 2. https://images.squarespace-cdn.com/content/v1/53264f8fe4b057c7f6c5d03e/1395100492687-BBV475SDB7JYISASF5MH/IMG_0088.JPG WORK https://images.squarespace-cdn.com/content/v1/53264f8fe4b057c7f6c5d03e/1395100765278-L4RY6LW87P8M0CULEXEF/IMG_0291.JPG WORK https://images.squarespace-cdn.com/content/v1/53264f8fe4b057c7f6c5d03e/1395100896061-JA3WV6CD24AKRFYPSHTJ/IMG_0490.JPG WORK https://images.squarespace-cdn.com/content/v1/53264f8fe4b057c7f6c5d03e/1395100951766-W0OK9VPQQX9TKO6SIP38/IMG_0492.JPG WORK https://images.squarespace-cdn.com/content/v1/53264f8fe4b057c7f6c5d03e/1395101054429-B3LPRCWCMRWYTQUCMU05/IMG_0551.JPG WORK https://images.squarespace-cdn.com/content/v1/53264f8fe4b057c7f6c5d03e/1395101216297-YQKSAYP2H44U7U89Q24R/IMG_0621.JPG WORK https://images.squarespace-cdn.com/content/v1/53264f8fe4b057c7f6c5d03e/1395101230445-S986QG0C9CMPTP0P0W81/IMG_0692.JPG WORK https://images.squarespace-cdn.com/content/v1/53264f8fe4b057c7f6c5d03e/1395101296248-4XXWLKMOMPK5T0AAQV7G/IMG_0736.JPG WORK https://images.squarespace-cdn.com/content/v1/53264f8fe4b057c7f6c5d03e/1395558368651-F6HKGVECQK6C8AG5RFME/Auckland+Council+Workshop+Three+Photos_Page_05.jpg WORK https://images.squarespace-cdn.com/content/v1/53264f8fe4b057c7f6c5d03e/1395558414196-5GPS6E4X40IGN1QGXI6Q/Auckland+Council+Workshop+Three+Photos_Page_11.jpg WORK https://images.squarespace-cdn.com/content/v1/53264f8fe4b057c7f6c5d03e/1395558381181-F4JA85YK0W07I4IDU6QL/Auckland+Council+Workshop+Three+Photos_Page_13.jpg WORK https://images.squarespace-cdn.com/content/v1/53264f8fe4b057c7f6c5d03e/1395558420435-HWFM3AAV6QOEQT084ESJ/Auckland+Council+Workshop+Three+Photos_Page_14.jpg WORK https://images.squarespace-cdn.com/content/v1/53264f8fe4b057c7f6c5d03e/1395558527067-OJMECACF8VS7NRSU8XDV/IMG_0726.JPG WORK https://images.squarespace-cdn.com/content/v1/53264f8fe4b057c7f6c5d03e/1395558568838-2V3C9RJ0Q7RS32SW1289/IMG_0783.JPG WORK https://images.squarespace-cdn.com/content/v1/53264f8fe4b057c7f6c5d03e/1395558602804-UARC1UT3UB32X3ZT3KJ6/IMG_0852.JPG WORK https://images.squarespace-cdn.com/content/v1/53264f8fe4b057c7f6c5d03e/1395784491859-Q2IVR0XRN118KN7F7H6H/IMG_0841.JPG WORK https://images.squarespace-cdn.com/content/v1/53264f8fe4b057c7f6c5d03e/1395784566925-H6WTF2BF6HTDD1NYET9W/IMG_0369.JPG WORK https://images.squarespace-cdn.com/content/v1/53264f8fe4b057c7f6c5d03e/1395784617577-1WMJ9HCZJ41RS9HGR55H/IMG_0552.JPG WORK https://images.squarespace-cdn.com/content/v1/53264f8fe4b057c7f6c5d03e/1395098507159-PWUZ9E4X3N73EAC9PTJ4/image-asset.jpeg WORK Jude and team working through a series of structured exercises to help them develop the internationalisation strategy for Unitec. https://images.squarespace-cdn.com/content/v1/53264f8fe4b057c7f6c5d03e/1395531175761-WMK308COZKSGXBATKZTO/image-asset.jpeg WORK Participants running through an exercise to draw and describe the future for the international office. https://images.squarespace-cdn.com/content/v1/53264f8fe4b057c7f6c5d03e/1395531072316-OTUV2383RNZ4YSJE4VHX/image-asset.jpeg WORK Discussing and arguing the vision. https://images.squarespace-cdn.com/content/v1/53264f8fe4b057c7f6c5d03e/1395531390438-0U01MQ29OBOJGEWLIMNL/image-asset.jpeg WORK Participants running through an exercise to storyboard the customer's experience of their ideal future state. https://images.squarespace-cdn.com/content/v1/53264f8fe4b057c7f6c5d03e/1395556852422-2DRSAU5733MERDXAT3UM/image-asset.jpeg WORK A selection of spreads from the final report. https://images.squarespace-cdn.com/content/v1/53264f8fe4b057c7f6c5d03e/1395556741943-HRWTHE1D2C3DW9RY9LMF/image-asset.jpeg WORK https://images.squarespace-cdn.com/content/v1/53264f8fe4b057c7f6c5d03e/1395556631895-FK9WGOEPD09W2KZNC99A/image-asset.jpeg WORK https://images.squarespace-cdn.com/content/v1/53264f8fe4b057c7f6c5d03e/1395556557032-W1H3E27T62HEHXJODTIK/image-asset.jpeg WORK https://images.squarespace-cdn.com/content/v1/53264f8fe4b057c7f6c5d03e/1395101689074-WOV16QWBJLB11X1YOAVK/Peekaboo.jpg WORK An intern getting to grips with the work required to design sustainably. https://images.squarespace-cdn.com/content/v1/53264f8fe4b057c7f6c5d03e/1395262400333-MRR8W6CQICB7B34QGE0K/image-asset.jpeg WORK https://images.squarespace-cdn.com/content/v1/53264f8fe4b057c7f6c5d03e/1395262904278-LR98CQYWZYD397XI0QSV/image-asset.jpeg WORK https://images.squarespace-cdn.com/content/v1/53264f8fe4b057c7f6c5d03e/1395262839471-V3LLTYZS414Y92B2F19G/image-asset.jpeg WORK https://images.squarespace-cdn.com/content/v1/53264f8fe4b057c7f6c5d03e/1395262542377-7AGQ33OAQ5QCKAD9AXWE/image-asset.jpeg WORK https://images.squarespace-cdn.com/content/v1/53264f8fe4b057c7f6c5d03e/1395533624242-V4RTH36F6AH75H2JMIV1/image-asset.jpeg WORK The first stages of a customer experience storyboard. https://images.squarespace-cdn.com/content/v1/53264f8fe4b057c7f6c5d03e/1395263774078-RQ2FYCH8R0HE6JI8J6TK/image-asset.jpeg WORK Corin and Louise reviewing the physical outputs from the one of the first workshops. https://images.squarespace-cdn.com/content/v1/53264f8fe4b057c7f6c5d03e/1395263660874-R1GWX51O579UD9W2V9XH/image-asset.jpeg WORK Workshops participants reviewing edited video footage from previous workshops. In the first workshop, participants were asked to respond to a variety of challenges. Their responded were recorded on video. These were edited together so that senior executives could review the footage and distil key insights without needing to be present at all workshop sessions. The video files were hosted ion Vimeo to allow key stakeholders to review the footage at any time they chose. https://images.squarespace-cdn.com/content/v1/53264f8fe4b057c7f6c5d03e/1395534078875-XALO65DF55IKZWSIOHBU/image-asset.jpeg WORK Participants working through an 'anti-problem' exercise to help surface any 'elephants' in the room. https://images.squarespace-cdn.com/content/v1/53264f8fe4b057c7f6c5d03e/1395533797355-7E8IXKOJ2I3ORN9P5ATF/image-asset.jpeg WORK A wonderful customer experience journey, and a real achievement int he 20 minute timeframe allotted to the exercise. https://images.squarespace-cdn.com/content/v1/53264f8fe4b057c7f6c5d03e/1395105499939-YD5LEF7M9AD302JC4Y07/The+Workshop+Shuffle WORK The participants shown here are using a technique called 'brain-writing' to extend and capitalise on the insights from the Lego Serious Play session. https://images.squarespace-cdn.com/content/v1/53264f8fe4b057c7f6c5d03e/1395535169365-M6CVT4N8HQSUS8E2WXO8/image-asset.jpeg WORK Working with your left and your right hands together creates 'whole brain thinking', and this in turn guides the formation of new solutions that conventional problem solving methods often miss. https://images.squarespace-cdn.com/content/v1/53264f8fe4b057c7f6c5d03e/1395534948241-1D7EABFHE9IT4IABQJ9R/image-asset.jpeg WORK Lego Serious Play can be cognitively challenging, and forces participants to think in quite different ways to what they might be used to. The reward, however, comes in the richness of the solutions it generates. https://images.squarespace-cdn.com/content/v1/53264f8fe4b057c7f6c5d03e/1395534526846-DLZIZZCJ8VU8UG5DH2QW/image-asset.jpeg WORK Woohoo! We are done! https://images.squarespace-cdn.com/content/v1/53264f8fe4b057c7f6c5d03e/1395534383528-NG771J6ZLH81XSS4YUPJ/image-asset.jpeg WORK We are nearly finished with this presentation... https://images.squarespace-cdn.com/content/v1/53264f8fe4b057c7f6c5d03e/1395104950107-I65KCBFX6H4CIBBIOMWQ/image-asset.jpeg WORK Excerpt from stimulus material develop from research for workshops https://images.squarespace-cdn.com/content/v1/53264f8fe4b057c7f6c5d03e/1395264707336-AYRR40MYFDOSTR4E5FYG/image-asset.jpeg WORK Graphic showing how the current ANZSCO codes for several common design occupations are broken down. There are several misclassifications. This framework is unable to capture the emergence of new disciplines in the digital domain, and needs to be re-designed so that it can accommodate the inevitable changes in the structure of the design industry moving forward. https://images.squarespace-cdn.com/content/v1/53264f8fe4b057c7f6c5d03e/1395264640777-A5Q7W5K8KN3JI5LR6909/image-asset.jpeg WORK Graphic to show that most of the research work conducted on the design industry generally just referenced prior research work and 2006 Census data, all of which is based on the same - now outdated - ANZSIC and AZSCO code definitions, established in 2006. https://images.squarespace-cdn.com/content/v1/53264f8fe4b057c7f6c5d03e/1395107117284-PNRQCY63SEX9603MVTBE/image-asset.jpeg WORK Regional Parks staff working through an exercise to help define the content and structure of the short film https://images.squarespace-cdn.com/content/v1/53264f8fe4b057c7f6c5d03e/1395532940506-3H71CV1USKNDWYU6P0A0/image-asset.jpeg WORK Foundation Education students working through an exercise to uncover key sources of influence on their decision-making during the enrolment process. https://images.squarespace-cdn.com/content/v1/53264f8fe4b057c7f6c5d03e/1395533003742-UV49GNSSJ5671GTCLHY5/image-asset.jpeg WORK https://images.squarespace-cdn.com/content/v1/53264f8fe4b057c7f6c5d03e/1395107911605-G2TUAZM3UUCB1CP6SGEA/image-asset.jpeg WORK Foundation Education staff working through a journey mapping exercise to define the ideal customer experience for Foundation Education students. https://images.squarespace-cdn.com/content/v1/53264f8fe4b057c7f6c5d03e/1395263273927-X83MQKDEYYSVZBKPO5TC/image-asset.jpeg WORK The 'data packs' to support the infographics containing all the relevant data tabulated for easy reference and more detailed analysis if required. https://images.squarespace-cdn.com/content/v1/53264f8fe4b057c7f6c5d03e/1395532287927-2M1XVFQMIGZCR06NFDVU/image-asset.jpeg WORK Despite the chip on the shoulder that New Zealanders appear to have in regards to Australia, it appears that the Australian inbound tourist market is something that we need to pay very serious attention to. https://images.squarespace-cdn.com/content/v1/53264f8fe4b057c7f6c5d03e/1395263227310-LZHP7FP1OV0JU4U6ZZBE/image-asset.jpeg WORK The Chinese market on the other hand shows a very different pattern of travel and visitor characteristics. The median stay is just 4 days, and the visits are very strongly concentrated around Auckland, Rotorua, Christchurch and Queenstown. Revealing this pattern visually took most of the clients by surprise. Despite the fact that they felt they knew the industry well, seeing this visually had a very strong impact. It also raised the question of concentrated travel versus regional travel, and whether a dollar value measure of spend is the best way to measure the economic contribution of tourism, or whether a measure that takes contribution to GDP into account is more appropriate. https://images.squarespace-cdn.com/content/v1/53264f8fe4b057c7f6c5d03e/1395106383898-5NGCCMOAOHPPFIXPTB37/image-asset.jpeg WORK Infographic showing the holiday visitor characteristics: what they do, where they go, how they get there, where they stay, and critically what they spend, for the German inbound tourist market. This show a clear arrivals pattern and widespread regional travel. https://images.squarespace-cdn.com/content/v1/53264f8fe4b057c7f6c5d03e/1395559950974-U28Y8AG01R79DL917G4B/image-asset.jpeg WORK https://images.squarespace-cdn.com/content/v1/53264f8fe4b057c7f6c5d03e/1395560365571-JP5Y1QQUCLBHLUIKS4ZQ/image-asset.jpeg WORK https://images.squarespace-cdn.com/content/v1/53264f8fe4b057c7f6c5d03e/1407918193754-9S85704T3E629VQJT9Q7/image-asset.jpeg WORK You know the workshop format is working when people are standing up and are fully engaged in the tasks they have been set. https://images.squarespace-cdn.com/content/v1/53264f8fe4b057c7f6c5d03e/1407917961741-P154SZEAIFMVG51D78L6/image-asset.jpeg WORK Participants interviewing people from different business units to get their views on the way forward. https://images.squarespace-cdn.com/content/v1/53264f8fe4b057c7f6c5d03e/1407919499897-TZJUPDQ62P9WH164LJJ2/image-asset.jpeg WORK A fundamental principle of any initiative that this group developed moving forward was that it needed to be environmentally, socially, and economically sustainable. https://images.squarespace-cdn.com/content/v1/53264f8fe4b057c7f6c5d03e/1407919752422-78843FTD4LEZBQD804UP/image-asset.jpeg WORK One of the exercises was to storyboard possible futures for the working group and what it might achieve. The next stage in the process was to work out what would be required to bring those visions to life in the real world. https://images.squarespace-cdn.com/content/v1/53264f8fe4b057c7f6c5d03e/1407920798863-0FZ8XHXXQIBGYJZ5ZOEY/image-asset.jpeg WORK One of the participants in the workshops taking the opportunity to explain his frustrations with the current payments technology. https://images.squarespace-cdn.com/content/v1/53264f8fe4b057c7f6c5d03e/1417747647104-FBZJ4GOJH4E8N2RR9HSC/image-asset.jpeg WORK Participants completing a custom-developed customer journey mapping exercise. https://images.squarespace-cdn.com/content/v1/53264f8fe4b057c7f6c5d03e/1417745733119-J1M5AQAFKNHSSHPJRP06/image-asset.jpeg WORK Participants reviewing customer video interviews and completing an exercises to capture key dimensions of the customer experience. https://images.squarespace-cdn.com/content/v1/53264f8fe4b057c7f6c5d03e/1417745978011-I2O4IHLY6UXVB2SVSII2/image-asset.jpeg WORK Workshop participants reviewing internal data and visual stimulus material (posters with yellow dots) presenting customer experience trends both in and out of category. https://images.squarespace-cdn.com/content/v1/53264f8fe4b057c7f6c5d03e/1417747478456-EI0DWJ46RU44N3S4ZUYP/image-asset.jpeg WORK Participants working in teams to collate and transcribe the insights for each customer onto a large banner, which they later presented to their colleagues. https://images.squarespace-cdn.com/content/v1/53264f8fe4b057c7f6c5d03e/1417745386248-LMDVM4HUWSLQOPRAQ3VU/image-asset.jpeg WORK Participants reviewing quotes and associated provocation from retail travel outlet observations, interviews and exercises. https://images.squarespace-cdn.com/content/v1/53264f8fe4b057c7f6c5d03e/1417749104588-JXW1ARANMDPE3C4366AB/image-asset.jpeg WORK Participants using a custom-developed trend mapping template to explore how changes in the industry and organisation they operate in might affect their leadership development requirements and hence the design of the leadership programme as a whole. https://images.squarespace-cdn.com/content/v1/53264f8fe4b057c7f6c5d03e/1430722501251-4NNKO0JWHF1AUOO3TUYC/image-asset.jpeg WORK https://images.squarespace-cdn.com/content/v1/53264f8fe4b057c7f6c5d03e/1430722940663-KVWJS5AJHHJ0HBPMKL65/image-asset.jpeg WORK https://images.squarespace-cdn.com/content/v1/53264f8fe4b057c7f6c5d03e/1430722803794-2J50Q96O5T4QH50LDXJ8/image-asset.jpeg WORK https://images.squarespace-cdn.com/content/v1/53264f8fe4b057c7f6c5d03e/1430724375841-ZA5R4W4BKO4XZZB11IJK/image-asset.jpeg WORK https://images.squarespace-cdn.com/content/v1/53264f8fe4b057c7f6c5d03e/1430728413759-82J0QL34OWT2U2GZV6X9/image-asset.jpeg WORK https://images.squarespace-cdn.com/content/v1/53264f8fe4b057c7f6c5d03e/1430728178644-37VOLJ1END13V4QBWUJA/image-asset.jpeg WORK https://images.squarespace-cdn.com/content/v1/53264f8fe4b057c7f6c5d03e/1432946869519-HH95S8BBJ6VMFVRAFIOJ/image-asset.jpeg WORK https://images.squarespace-cdn.com/content/v1/53264f8fe4b057c7f6c5d03e/1432946794886-T4MXFP2FLOYWSXRG18IM/image-asset.jpeg WORK https://images.squarespace-cdn.com/content/v1/53264f8fe4b057c7f6c5d03e/1453594931881-UUCBSQYU5NWPAIXDAJNM/image-asset.jpeg WORK Focus group in Shanghai with simultaneous translation (right). https://images.squarespace-cdn.com/content/v1/53264f8fe4b057c7f6c5d03e/1454892685777-D52QW4JIKMYNVH82VMNR/image-asset.jpeg WORK https://images.squarespace-cdn.com/content/v1/53264f8fe4b057c7f6c5d03e/1463964878407-25DG5EGXXYIMZTCWE262/image-asset.jpeg WORK https://images.squarespace-cdn.com/content/v1/53264f8fe4b057c7f6c5d03e/1474860199873-0BLWJB3F6V1J1S5HRKYX/image-asset.jpeg WORK Participants mapping out the contribution of manufacturing and design to New Zealand, and how a CoRE might best to structured to support this. https://images.squarespace-cdn.com/content/v1/53264f8fe4b057c7f6c5d03e/1474862850361-08W3MW5BGTQGYF3EM2O4/image-asset.jpeg WORK Particpants working through an exercise on effective communication & storytelling https://images.squarespace-cdn.com/content/v1/53264f8fe4b057c7f6c5d03e/1475106286054-WSZ9VT5BQ0OTNVY72V3L/image-asset.jpeg WORK Participants working through a reverse brainstorming exercise to identify key areas of the Dare to Explore Programme that could be improved. https://images.squarespace-cdn.com/content/v1/53264f8fe4b057c7f6c5d03e/1475106065658-TUCPFWU8ROH3FV5YD4PE/image-asset.jpeg WORK Live demonstration! Helping participants understand how they might use chunking (an NLP technique) to uncover unmet needs and values in customer empathy interviews, by showing how it can work in practice, with the aid of a brave volunteer. https://images.squarespace-cdn.com/content/v1/53264f8fe4b057c7f6c5d03e/1475106934464-RFCQHBD43D27DPMIBVDS/image-asset.jpeg WORK Visual capture of the session by the wonderful people at The League of Live Illustrators. Look them up! https://images.squarespace-cdn.com/content/v1/53264f8fe4b057c7f6c5d03e/1475105722328-ZI9N0WG72M76KGZY83VI/DSC_0733.JPG WORK https://images.squarespace-cdn.com/content/v1/53264f8fe4b057c7f6c5d03e/1479510329586-M6WFH9UE42K86NEPRRUP/image-asset.jpeg WORK The absolutely wonderful OfficeMax team just a little bit excited ahead of the workshop... https://images.squarespace-cdn.com/content/v1/53264f8fe4b057c7f6c5d03e/1479511128435-TR15Q4982GQQRJXHP59T/image-asset.jpeg WORK The OfficeMax team working through the Lego Serious Play Facilitator training process. https://images.squarespace-cdn.com/content/v1/53264f8fe4b057c7f6c5d03e/1479510465102-B5D3MXUVM8FH77ZCJF5C/image-asset.jpeg WORK Participants getting to grips with the basics of the lego serious play process. https://images.squarespace-cdn.com/content/v1/53264f8fe4b057c7f6c5d03e/1499293888949-FPHNHRIGAGBJH1COLJNM/Problems+to+solve WORK Workshop participants from WDHB & Orion working through an exercise to clearly define the problems to solve; what the innovation partnership needed to focus on. https://images.squarespace-cdn.com/content/v1/53264f8fe4b057c7f6c5d03e/1499292582605-R0CY9HD1GAB38Q1CVR1M/Stakeholder+Mapping WORK https://images.squarespace-cdn.com/content/v1/53264f8fe4b057c7f6c5d03e/1499294144086-G1W2460U4TMS5KITB503/Stakeholder+Mapping WORK The team working on mapping out who the key stakeholders impacted by the partnership are, and how they might effectively invite them into the conversation and egnage them in the broader suite of activites the partenrship undertakes. https://images.squarespace-cdn.com/content/v1/53264f8fe4b057c7f6c5d03e/1499295893573-NNWPMPKGM1Q0S5XS2HK1/Who+to+talk+to WORK The team starting the process of mapping our what they knew, and who we might need to talk to in-market. https://images.squarespace-cdn.com/content/v1/53264f8fe4b057c7f6c5d03e/1499296482389-SS4DJZUBI6TRD37HU83T/Testing+value+propositions WORK Testing value propositions as part of the interview process, in this instance with a sommelier. https://images.squarespace-cdn.com/content/v1/53264f8fe4b057c7f6c5d03e/1499296245969-UT747POBS3VJ2287DLRU/What%27s+in+the+fridge WORK The ever fascinating process of doing in-home consumer insights interviews, and the all-revealing 'Can you show me what wines in the fridge right now?' Bring on the bling... https://images.squarespace-cdn.com/content/v1/53264f8fe4b057c7f6c5d03e/1499296019635-2E4TLSDS33JEVOM4G5X9/Mapping+out+discussion+guides WORK The team mapping out the high-level structure for the discussion guides across end consumer, retail and importer & distributor. https://images.squarespace-cdn.com/content/v1/53264f8fe4b057c7f6c5d03e/1499294592976-2X4AWUHORX2A0UQAOAZ8/Empathy+%26+Interviewing+Skills+Workshop WORK Some of the FBI (Finding Better Information) team at work during our empathy & interviewing skills session, wonderfully hosted at Astrolabe Winery in Marlborough. https://images.squarespace-cdn.com/content/v1/53264f8fe4b057c7f6c5d03e/1499380105259-3DZMRD9F85Q81GPGFPFY/Understanding+Ten+Types+of+Innovation WORK Walking the Gallagher team through the use of Ten Types of Innovation as a framework. We used Ten Types to help structure our thinking around where the opportunities to usefully leverage the power of mobile technologies in farm management might lie. https://images.squarespace-cdn.com/content/v1/53264f8fe4b057c7f6c5d03e/1499380629310-YB3IJ9406RXWW59SPTK6/Action+stations WORK The team identiying areas of focsu for the customer insights research work. https://images.squarespace-cdn.com/content/v1/53264f8fe4b057c7f6c5d03e/1499381185777-JRI4S18B4WGU899Y4B8U/Mapping+out+the+customer+journey WORK The team mapping out customer journey to udnerstand pain-points, needs, and areas of potnital opportunity. https://images.squarespace-cdn.com/content/v1/53264f8fe4b057c7f6c5d03e/1505687965500-CGF588EN10YGT5EPJS6Y/Customer+Insights.JPG WORK https://images.squarespace-cdn.com/content/v1/53264f8fe4b057c7f6c5d03e/1505700426591-4ZHBHTFI2P56UZEDI9CZ/Design+Research+Smartrak.JPG WORK https://images.squarespace-cdn.com/content/v1/53264f8fe4b057c7f6c5d03e/1505689531058-W0JQG25J0ULT8MSQ5LD7/0205_NZIEC_20Aug15_180px.jpg WORK https://images.squarespace-cdn.com/content/v1/53264f8fe4b057c7f6c5d03e/1505697749964-NHXP325MXCIBFRSG8T4Y/Coaching+Framework.JPG WORK The team working through David Rock's SCARF model and thinking through how they might apply SCARF in a coaching and/or workshop situation. https://images.squarespace-cdn.com/content/v1/53264f8fe4b057c7f6c5d03e/1506737682264-O1DFNWUG71SKE3O6D8F4/National+Science+Challenge+Workshop+Facilitation.jpg WORK Participants in the SfTi Intelligent Oceans Session mapping out possible areas of focus. https://images.squarespace-cdn.com/content/v1/53264f8fe4b057c7f6c5d03e/1506736046184-HLZ94S996VD6ULG4R5ER/National+Science+Workshop+Facilitation WORK Moving the SfTI Digital Marae session from mapping out the key dimensions and research activities required for the Digital Marae, to creating a clear framework by which these activities could be sequenced in time, and have the 'best team' assigned to them. https://images.squarespace-cdn.com/content/v1/53264f8fe4b057c7f6c5d03e/1530508847560-YOW5D8NLV1LL5W7GS1SF/Business+Leaders+Workshop WORK Business leaders and local government politicians working through the design of an experience that would support the desired social and economic outocmes. https://images.squarespace-cdn.com/content/v1/53264f8fe4b057c7f6c5d03e/1530507950088-29XP5WHNZ9J8QYI35IGT/Community+Engagement.jpg WORK Participants at one of the community workshops working through a range of visual stimulus to figure out what kind of environment might best support the experience they'd just designed. https://images.squarespace-cdn.com/content/v1/53264f8fe4b057c7f6c5d03e/1530506428541-CMGDNDTESI52JA9ECHZY/Co-Design+Workshop.jpg WORK Members of the community working their way through one of the exercises in the public workshops. https://images.squarespace-cdn.com/content/v1/53264f8fe4b057c7f6c5d03e/1530508167565-6E40IYXH0TCO6GIU2GDV/Experience+Design WORK Workshop participants designing the best possible library and/or museum experience, based on the social outcomes they'd identified these civic amenities should deliver for Tauranga. https://images.squarespace-cdn.com/content/v1/53264f8fe4b057c7f6c5d03e/1530507848388-HJ6X16GJEM4ZLRH3VLXE/Co-Design+Workshop+Community.jpg WORK Workshop participants discussing the insights from the in-depth interviews. https://images.squarespace-cdn.com/content/v1/53264f8fe4b057c7f6c5d03e/1530515084701-1UORQ8CJOSP0J2ZPM0CS/5.jpg WORK Is our focus right? And is our structure best suited to what industry requires us to deliver? Big questions... https://images.squarespace-cdn.com/content/v1/53264f8fe4b057c7f6c5d03e/1530580902624-AQXI2B2RMZ1S759DIL8T/Building+Discussion+Guide.jpg WORK The team at ENZ working through how we might best build a robust discussion guide and 'tools for talking' for our stakeholder interviews. https://images.squarespace-cdn.com/content/v1/53264f8fe4b057c7f6c5d03e/1530516337878-J4J9BDQ7HS5VBZGZRX5B/Interview+Toolkit.jpg WORK To make sure we truly understood ENZ's customers' unmet needs, we developed a carefully sequenced, multi-stage interview process, with a variety of exercises to help participants think through the issues under consideration, and give us–as interviewers–a clear platform from which to ask probing questions. https://images.squarespace-cdn.com/content/v1/53264f8fe4b057c7f6c5d03e/1530522167358-XC8MXDU9V93FLFN3IEGJ/IMG_8972.JPG WORK Helping people understand infomration often means getting them to work with it, hands on. https://images.squarespace-cdn.com/content/v1/53264f8fe4b057c7f6c5d03e/1530522525343-1D8Z787X8SLR5DALOZYG/Thinking.JPG WORK https://images.squarespace-cdn.com/content/v1/53264f8fe4b057c7f6c5d03e/1530522028527-UHJRPW8TA89UP97R5OV4/Sharing+Insights.JPG WORK The intention of the workshops is to share the HVN consumer insights work being done in China with F&B businesses in NZ in a way that helps them understand, apply, and use the insights. Other agencies like NZTE have supported the workshops with staff that have deep in-market knowledge and experience, like Charlotte Read. https://images.squarespace-cdn.com/content/v1/53264f8fe4b057c7f6c5d03e/1530521878809-TVQCYWWE4AOA1BLY34DH/Mapping+The+Emotional+Journey.JPG WORK https://images.squarespace-cdn.com/content/v1/53264f8fe4b057c7f6c5d03e/1530564874216-5N64R1OD5EOADL9ITFUL/Mapping+The+Research.jpg WORK Johan Potgieter, Mark Battley and others working together to map out possible avenues of research for the application of 4D printing of bio-based materials at the working session at Scion, in Rotorua. https://images.squarespace-cdn.com/content/v1/53264f8fe4b057c7f6c5d03e/1530565289937-AXBCFXDXI8UGBXGMK2W9/2+by+2+grid.jpg WORK https://images.squarespace-cdn.com/content/v1/53264f8fe4b057c7f6c5d03e/1530565156856-1GZQ6I7PDDGEW4FKDNGX/Choosing+Research+Directions.jpg WORK Working through possible avenues of exploration for 4D printing. https://images.squarespace-cdn.com/content/v1/53264f8fe4b057c7f6c5d03e/1530572859992-IUAS5X0VSPHKR5TESVA1/IMG_6106.JPG WORK - Mapping Opportunity The intention of the workshops is to share the HVN consumer insights work being done in China with F&B businesses in NZ in a way that helps them understand, apply, and use the insights. Other agencies like NZTE have supported the workshops with staff that have deep in-market knowledge and experience, like Charlotte Read. https://images.squarespace-cdn.com/content/v1/53264f8fe4b057c7f6c5d03e/1530589213512-RQG6PBECLEZSJAC9XSE7/Vince+Galvin.JPG WORK Vince Galvin, Chief Methodologist for Statistics New Zealand, exploring how best to future-proof the organisation. https://images.squarespace-cdn.com/content/v1/53264f8fe4b057c7f6c5d03e/1530588672228-OQG149JYBP0Q5BDU43JG/Exploring+Purpose.JPG WORK Horst Feldhaeuser and colleagues exploring the deeper purpose of RANZ as an organisation. https://images.squarespace-cdn.com/content/v1/53264f8fe4b057c7f6c5d03e/1530588836074-JYI4TW2FLEQIZC3QP1E1/Mapping+Products+%26+Services.JPG WORK Duncan Stuart discussing the products, services and experiences that might best ring the RANZ purpose to life. https://images.squarespace-cdn.com/content/v1/53264f8fe4b057c7f6c5d03e/1530589447158-PJEE27LKI0W0J9X34SK2/IMG_9079.JPG WORK https://images.squarespace-cdn.com/content/v1/53264f8fe4b057c7f6c5d03e/1606779752747-A90P04F90UJGHB98KVV8/IMG_6295.jpeg WORK Staff at Rata working the strategic plan. https://images.squarespace-cdn.com/content/v1/53264f8fe4b057c7f6c5d03e/1606779683522-XGPNC8PIIE6JKC7OQWGI/IMG_6297.jpeg WORK https://images.squarespace-cdn.com/content/v1/53264f8fe4b057c7f6c5d03e/1606795990473-IJR923O4TKTODMIKQWRS/Learning%2BJourney.jpg WORK Library leaders working through the co-design learning journey to understand how, as leaders, they might best support their staff during and following the programme. https://images.squarespace-cdn.com/content/v1/53264f8fe4b057c7f6c5d03e/1606795706698-UXNUVBLCDK8M4JY4Z1AU/Lego+Serious+Play+Lead+Team.jpeg WORK The lead team busy with a structured exercise using Lego Serious Play to help them work through how they might best support co-design in the organisation as an enabler of the wider libraries strategy. https://images.squarespace-cdn.com/content/v1/53264f8fe4b057c7f6c5d03e/1606797565399-2BEVDS6IOJNO7NPRPQFX/Visitor+Experience.jpeg WORK https://images.squarespace-cdn.com/content/v1/53264f8fe4b057c7f6c5d03e/1606798152608-CZ4WRVMEBSB58MLO3Q4G/Reverse+Brainstorm.jpg WORK The good people of MoTAT working through a reverse brainstorming exercise to identify where the visitor experience was poor. https://images.squarespace-cdn.com/content/v1/53264f8fe4b057c7f6c5d03e/1606799906013-QS7RKV4KWPNGY1W2BUGW/16838E4E-EBF4-437B-B3E2-26246A344F17.jpg WORK A wide range of simple, clear insights and actions emerged from the co-design workshops. https://images.squarespace-cdn.com/content/v1/53264f8fe4b057c7f6c5d03e/1606807160613-NW4LTB24KE2BZOR8FAUD/Pretty+Pines.jpg WORK Whilst most of us think of pine trees for their use in the building industry, or as feedstock for pulp and paper, few have perhaps thought through the chemistry of their bark, and the value of the potenital derivative chemicals and products. https://images.squarespace-cdn.com/content/v1/53264f8fe4b057c7f6c5d03e/1606810605249-8RNWJSISFUJNR0ACFYQQ/Biosecurity+Workshop+Facilitation.jpeg WORK Industry representatives and researchers working through potential biosecurity research areas. https://images.squarespace-cdn.com/content/v1/53264f8fe4b057c7f6c5d03e/1606811128312-VUG76B31X9QVCG7THB3I/6361B297-9B13-46D1-86EA-87C5AC216EAE.jpeg WORK https://images.squarespace-cdn.com/content/v1/53264f8fe4b057c7f6c5d03e/1606962042239-3BQJ7QI06ZM7NIUOZS1X/AWMM+UoA+Future+Tamaki+Workshop.jpeg WORK Researchers from the University of Auckland, and key staff from Auckland War Memorial Museum explore a range of provocations prepared for the workshop showing the possibilities of state-of-the-art interactive digital exhibitions from around the world. https://images.squarespace-cdn.com/content/v1/53264f8fe4b057c7f6c5d03e/1606962986206-90EKZQBG5W2NXPFW2AG0/IMG_8931.jpeg WORK 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https://images.squarespace-cdn.com/content/v1/53264f8fe4b057c7f6c5d03e/1395101296248-4XXWLKMOMPK5T0AAQV7G/IMG_0736.JPG Auckland Council Parks & Recreation https://images.squarespace-cdn.com/content/v1/53264f8fe4b057c7f6c5d03e/1395558368651-F6HKGVECQK6C8AG5RFME/Auckland+Council+Workshop+Three+Photos_Page_05.jpg Auckland Council Parks & Recreation https://images.squarespace-cdn.com/content/v1/53264f8fe4b057c7f6c5d03e/1395558414196-5GPS6E4X40IGN1QGXI6Q/Auckland+Council+Workshop+Three+Photos_Page_11.jpg Auckland Council Parks & Recreation https://images.squarespace-cdn.com/content/v1/53264f8fe4b057c7f6c5d03e/1395558381181-F4JA85YK0W07I4IDU6QL/Auckland+Council+Workshop+Three+Photos_Page_13.jpg Auckland Council Parks & Recreation https://images.squarespace-cdn.com/content/v1/53264f8fe4b057c7f6c5d03e/1395558420435-HWFM3AAV6QOEQT084ESJ/Auckland+Council+Workshop+Three+Photos_Page_14.jpg Auckland Council Parks & Recreation 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https://images.squarespace-cdn.com/content/v1/53264f8fe4b057c7f6c5d03e/1419050417230-7GLCMKWSQ5OV5GR6KW18/image-asset.jpeg APPROACH https://images.squarespace-cdn.com/content/v1/53264f8fe4b057c7f6c5d03e/1395708182979-XILAAU1V3Z2KUVRA06BI/Approach.jpg APPROACH For a more detailed breakdown of the type of work undertaken in each of these phases, please see the diagram below. https://images.squarespace-cdn.com/content/v1/53264f8fe4b057c7f6c5d03e/1395709284320-W52O61BFU83O5TZGHY34/image-asset.jpeg APPROACH Our approach can be used to drive a culture of innovation, ensuring that the gains are not merely one-off ideas and improvements, but result in long term strategic advantage. https://www.thedistillery.co.nz/about daily 0.75 2020-12-14 https://images.squarespace-cdn.com/content/v1/53264f8fe4b057c7f6c5d03e/1607933465507-CDJKIA39COEY0DQL6OBW/IMG_0677.jpg ABOUT https://images.squarespace-cdn.com/content/v1/53264f8fe4b057c7f6c5d03e/1607931839577-RG7VFFHC73OA4NHWUFQ7/Mark%2BBuntzen.jpg ABOUT https://www.thedistillery.co.nz/principles daily 0.75 2014-03-17 https://images.squarespace-cdn.com/content/v1/53264f8fe4b057c7f6c5d03e/1395621345342-G51NXQ27H4B0GFDPB93N/image-asset.jpeg PRINCIPLES https://images.squarespace-cdn.com/content/v1/53264f8fe4b057c7f6c5d03e/1395621274165-3841XINPVFXBC5DOYWOY/image-asset.jpeg PRINCIPLES https://images.squarespace-cdn.com/content/v1/53264f8fe4b057c7f6c5d03e/1395621204323-Z83B2U65D1PDCUG4A8XG/image-asset.jpeg PRINCIPLES https://images.squarespace-cdn.com/content/v1/53264f8fe4b057c7f6c5d03e/1395621431542-AI1V05TPI1SVPJGWJ4SV/image-asset.jpeg PRINCIPLES https://images.squarespace-cdn.com/content/v1/53264f8fe4b057c7f6c5d03e/1395621493335-BQJDDL9KHMUXONFMS651/image-asset.jpeg PRINCIPLES https://images.squarespace-cdn.com/content/v1/53264f8fe4b057c7f6c5d03e/1395621564916-Y60B7HJ0V0S1Y52D218B/image-asset.jpeg PRINCIPLES